|
|
|
|
Will I receive my standard order in two weeks or will the order be shipped in two weeks?
| We expect your order to ship from our production facility in Bowling Green, Kentucky within 10 business days. Shipping transit times vary from 1-5 business days depending on your shipping address. We also offer a rush order option that guarantees delivery to you in one week (see "What is Rush Delivery"). Click here to view ground shipping transit days. |
|
What is rush delivery?
| Rush delivery is an upgrade option that guarantees your order to arrive in five business days from the day you place your order. Rush delivery is available at an additional 15% of your order total. |
|
What if I need an order in less than a week?
| We have two shipping options to accommodate a deadline of less than five days. The first option is our Super Rush delivery. With Super Rush you can choose from a limited selection of garments and receive the order guaranteed in 3 business days from the day you place the order. Super Rush delivery is available at an additional 25% of your order total. If you need shirts sooner we have a Shirts in a Day delivery. Shirts in a Day allows orders that are placed before 12:00 pm CST on a business day to ship the same day with guaranteed arrival the next business day. If the order is placed after 12:00 pm CST they will ship to arrive guaranteed in two business days. |
|
What shipping information do you need?
| Standard U.S. mail postal address format is what we need (no PO boxes can be accepted, however). Please be sure to give us your full company name (if applicable), your full name, full street number, full street name, any and all apt, suite, floor, room or mailbox number designations, city, state, province, country and zip (postal) code. |
|
Do you ship to military addresses?
| Yes. We provide free shipping on standard orders only via USPS to military addresses and APO boxes. To properly ship to military addresses, we need the recipient's full name (with or without rank, title, or position), unit designation and APO/FPO designation with the nine-digit ZIP Code. We aren't responsible for delivery delays if we're given incorrect or incomplete military ship addresses. |
|
Can I ship to a hotel where I will be a guest?
| Yes. You must confirm with your hotel that you can receive packages and if there are any other special stipulations. Many hotels require that the guest has checked in before receiving packages so be sure to check with your hotel. Please give us the full hotel name, your full name (or whose name the room is registered in) and room number (if available), full street number, full street name, city, state, province, country and zip (postal) code. We are not responsible if a package is not received due to hotel policies and/or you haven't arrived and the package is refused by the hotel. |
|
Will you ship my order without payment?
| Unless you have used a PO, your order will not be shipped without full payment. We do require resolution of any payment issues (e.g. additional garment or ship costs, bad payment information) before we ship your order. We will always contact you if there's a problem. |
|
|
;){kind=link}